PRIVACY AND SECURITY POLICY

 

All services provided in our store and Soner Tetik registered at riskdeger.com belong to and are operated by our company.

 

Our company may collect personal data for various purposes. Below, it is stated how and in what way the personal data collected is collected, and how and in what way this data is protected.

 

By filling out various forms and surveys on our Membership or Store, some personal information about the members (such as name-surname, company information, telephone, address or e-mail addresses) is collected by our Store due to the nature of the business.

 

Our company may sometimes send campaign information, information about new products, and promotional offers to its customers and members. Our members can make any choice about whether or not to receive such information while becoming a member, and then after logging in, they can change this choice in the account information section or make a notification via the link in the information message they receive.

 

During the approval process carried out through our store or by e-mail, personal information transmitted electronically to our store by our members will not be disclosed to third parties except for the purposes and scope determined by the "User Agreement" we have made with our Members.

 

Our company records and uses the IP addresses of its members in order to identify system-related problems and to quickly resolve any problems or disputes that may arise regarding the service provided. IP addresses may also be used to generally identify users and gather broad demographic information.

 

Our company may use the requested information for direct marketing purposes by itself or its collaborators, beyond the purposes and scope specified in the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our company or information provided by the user or information regarding transactions made through our Store; It can be used by our company and its collaborators for various statistical evaluations, database creation and market research, without disclosing the identity of our members, outside the purposes and scope determined by the "Membership Agreement".

 

Our company strives to keep confidential information strictly private and confidential, to consider this as a confidentiality obligation, and to take all necessary precautions and exercise due care to ensure and maintain confidentiality and to prevent all or any part of the confidential information from entering the public domain or unauthorized use or disclosure to a third party. promises to show.

 

CREDIT CARD SECURITY

Our company prioritizes the security of credit card holders who shop from our shopping sites. Your credit card information is not stored in any way our system.

 

When you enter the transaction process, there are two things you need to pay attention to in order to understand that you are on a secure site. One of these is a key or lock icon at the bottom line of your browser. This shows that you are on a secure website and all your information is encrypted and protected. This information is used only depending on the sales transaction process and in accordance with the instructions you give. Information about the credit card used during shopping is encrypted with 128 bit SSL ( Secure Sockets Layer ) protocol , independent of our shopping sites, and sent to the relevant bank for inquiry. If the card availability is approved can be sustained for shopping. Since no information about the card can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.

The reliability of payment/invoice/delivery address information of orders placed online by credit card is audited by our company against Credit Card Fraud . Therefore, customers who order from our shopping sites for the first time must first confirm the accuracy of their financial and address/phone information in order for their orders to reach the supply and delivery stage. If necessary, the credit card holder customer or the relevant bank is contacted to check this information.

Only you can access and change all the information you provide when becoming a member. If you keep your member login information secure, it is not possible for others to access or change information about you. For this purpose, 128 bit SSL security area is used during membership transactions. This system is an international encryption standard that is impossible to break.

 

Internet shopping sites that have an information line or customer service and where full address and telephone information are stated are more preferred today. In this way, you can get detailed information about all the issues that come to your mind and get better information about the reliability of the company that provides online shopping service.

 

Note: We recommend that you pay attention to the company's full address and phone number on internet shopping sites. If you are going to shop, take note of all the telephone / address information of the store where you purchased the product before making your purchase. Confirm by phone before shopping if you do not trust. All information about our company and its location are stated on all our online shopping sites.

 

MAIL ORDER CREDIT CARD INFORMATION SECURITY

Your identity and credit card information that you send to us via credit card mail- order method will be kept by our company in accordance with the principle of confidentiality. This information is kept for 60 days against possible objections to withdrawals from the credit card and is then destroyed. If any amount other than the mail- order form fee approved by you that you send to us for the price of the products you ordered is deducted from your card, you can naturally object to the bank and prevent the payment of this amount, so it does not pose a risk.

 

 

THIRD PARTY WEBSITES AND APPLICATIONS

Our store may provide links to other sites within the website. Our company does not bear any responsibility for the privacy practices and content of the sites accessed through these links. Advertisements published on our company's site are distributed to our users through our advertising business partners. The Privacy Policy Principles in this agreement apply only to the use of our Store and do not cover third party websites.

 

EXCEPTIONAL CASES

In the limited cases specified below, our Company may disclose user information to third parties outside the provisions of this "Privacy Policy". These situations are limited in number;

1.Law, Decree Law, Regulation etc. To comply with the obligations imposed by the legal rules issued by the competent legal authority and in force ;

order to fulfill the requirements of the "Membership Agreement" and other agreements concluded by our store with the users and to put them into practice;

3. Requesting information about users for the purpose of conducting a research or investigation duly carried out by the competent administrative and judicial authority;

4. In cases where it is necessary to provide information to protect the rights or security of users.

 

EMAIL SECURITY

Never include your credit card number or passwords in the e-mails you send to our store's Customer Services regarding any of your orders. The information contained in e-mails may be viewed by third parties. Our company cannot guarantee the security of the information transferred from your e-mails under any circumstances.

 

BROWSER COOKIES

can obtain information about users visiting our store and their use of the website by using a technical communication file ( Cookie ). The technical communication files in question are small text files that a website sends to the user's browser to be stored in the main memory. The technical communication file facilitates the use of the Internet by storing status and preferences about the site.

 

The technical communication file helps to obtain statistical information about how many people visit the site, for what purpose, how many times a person visits the site and how long they stay on the site, and to dynamically produce advertisements and content from specially designed user pages for users. The technical communication file is not designed to retrieve data or any other personal information from the main memory or your e-mail. Most browsers are initially designed to accept technical communication files, but users can change the settings so that the technical communication file is not received or a warning is given when the technical communication file is sent.

 

Our company may change the provisions of this "Privacy Policy" at any time by publishing it on the site or sending e-mail to users or publishing it on the site. If the provisions of the Privacy Policy change, it will come into force on the date of publication.

 

For any questions and suggestions regarding our privacy policy, you can send an email to info@riskdeger.com . You can reach our company from the contact information below.

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Delivery and Return Conditions 
 

DELIVERY 

Your requests are processed to prepare for delivery at the end of the order. After your order is approved , it will be delivered to the cargo company within 3 (three) business days at the latest . The status of your cargo can be tracked with the cargo tracking number that will be given to you as a result of your order. The products that constitute the subject of the contract are delivered to the BUYER by the cargo company determined by the SELLER . Shipping fee and cargo insurance fee, if any, are paid by the buyer upon delivery of the order to the SELLER or the cargo company, according to the agreement. 

After the payment is made, the delivery time of the contracted products by UPS cargo takes an average of 1 day to 2 weeks. SELLER is not responsible for any damages that may occur on the product during Cargo and Delivery. BUYER has the right not to accept the cargo if the product delivered to him is damaged. If there is any damage or loss of use that may occur in the product due to cargo transportation, the BUYER must prepare a damage assessment report (memorandum) from the cargo company official before approving the delivery receipt at the time of delivery and add it to the product(s) to be returned and deliver it back to the cargo officer. Otherwise, the BUYER will be responsible for any damage or loss of use resulting from cargo damage and the product cannot be returned. If the SELLER determines that the error in the product occurred before cargo and delivery, the process of replacing the product and reshipping it takes a maximum of 7 business days after the damaged product reaches the SELLER warehouse. In case of a situation arising from the product not being supplied, the SELLER will refund the payment made to the BUYER under the conditions stated in this contract. 

RIGHT OF WITHDRAWAL (RETURN) 

BUYER has the right to withdraw within (7) days from the delivery of the product subject to the contract to himself or to the person/organization at the address indicated. In order to exercise the right of withdrawal , a notification must be made to info@riskdeger.com or by phone at 0212 340 22 02 within this period and the product must not have been used within the framework of the provisions of the relevant article. If this right is exercised, it is mandatory to return the copy of the cargo delivery report stating that the product delivered to the third party or the BUYER was sent to Riskdeger and the original invoice. The product price will be returned to the BUYER within 7 days following the receipt of these documents. If the original invoice is not sent, VAT and other legal obligations, if any, cannot be refunded. The shipping cost of the product returned due to the right of withdrawal is borne by the BUYER. 

The right of withdrawal cannot be exercised for products that cannot be returned due to their nature, disposable products, copyable software and programs, products that deteriorate quickly or have expired. Exercising the right of withdrawal, except for 

all kinds of software and programs and consumables , is subject to the condition that the product's packaging is unopened, intact and the product is unused. In addition, the consumer cannot exercise his right of withdrawal for goods produced in accordance with the consumer's special wishes and demands or personalized by making changes or additions. 

If the payment is made by credit card or a similar payment card, the consumer may request the cancellation of the payment transaction on the grounds that the card was used without his/her consent and unlawfully. In this case, the card issuer returns the payment amount to the consumer within 30 days from the date of notification of the objection.

 

our company from the contact information below.

 

Company Name : Soner Tetik

Address: Uzunçayır Cad. 30/16 Kadıköy- Istanbul

Email: soner@riskdeger.com

Tel: +90 216 340 22 02